For guests
A concierge in every guest's pocket
Staying at a villa that uses Alora means never hunting for the wifi password, never wondering where the restaurant is, and never waiting until morning for an answer. One WhatsApp conversation covers the whole stay.
From booking to checkout
Before they travel
The guest receives one link: their itinerary, flight and transfer details, and directions to the villa — plus a concierge they can already ask anything.
Arrival day, handled
Pickup details and arrival times are confirmed in chat. Door codes and check-in information arrive at the right moment — not buried in an email from last month.
The stay, organised
Restaurant tables, taxis, boat trips, in-villa massages, a barbecue chef — the guest asks, Alora books with the villa's trusted partners, and the itinerary updates itself with times and location pins.
Everything on the map
Every itinerary entry carries a location pin, so 'where are we going tonight?' is one tap, not a scavenger hunt through messages.
In their language
English, Turkish, Russian, French, German and more — guests write as they would to a friend and are answered the same way.
After the stay
A quick star rating for each service keeps quality high — great partners get more bookings, and the next guest benefits.
Why guests love it
Effortless by design
No app to install
Everything happens in WhatsApp, the app already on the guest's phone. No downloads, no accounts, no passwords.
No waiting for a reply
Questions about the wifi, the oven or the pool are answered in seconds, at 3pm or 3am.
A real safety net
If something needs a human — a problem with the villa, an emergency — the owner or manager is alerted immediately.
Own or manage a villa?
Give every guest this experience — without adding to your workload.