How it works
One assistant. Three audiences. Every stay handled.
Alora sits between your guests, your property and the people who look after it — answering, booking, escalating and remembering, so you don't have to.
Owners & managers
Add the villa once — manual, wifi, appliances, check-in, local pins. Alora answers on your behalf, day and night.
Guests
One link opens their itinerary and a concierge that speaks their language, before and during the stay.
Local partners
Cleaners, maintenance, taxis and restaurants get work orders on WhatsApp — accept or decline in one tap.
For owners
Live in four steps
Add your property
Photos, house manual, wifi, appliances, check-in details and your local pins.
Connect your calendar
Import Airbnb, Vrbo, Booking.com or direct bookings by iCal — or add them by hand.
Invite your suppliers
Cleaner, maintenance, pool, taxi, restaurants. They join free by WhatsApp link.
Guests get their link before arrival
Alora sends it automatically the day before check-in — opening their itinerary and their concierge.
For guests
A concierge in their pocket
No app, no login friction. Alora replies in English, Turkish, Russian, French or German — whichever the guest writes in.
Before arrival
Itinerary, flights, transfer, directions, and answers about the villa.
Arrival day
Pickup details, arrival time, door codes at the right moment, welcome guide.
During the stay
Restaurant tables, taxis, boat trips, massages — booked with trusted partners.
Anything wrong
If Alora can't resolve it herself, a message reaches the maintenance company and the owner in seconds.
After
A quick star rating for each service, so the next guest gets the good ones.
For partners
Work orders on WhatsApp
A request arrives
Alora understands what the guest needs and picks the right local partner.
A work order goes out
A clear WhatsApp message in the partner's own language — no app to install.
One-tap response
Accept, decline or propose another time. The guest is updated automatically.
Rated and remembered
Great partners get more work. Alora keeps the history for next season.
Trust
The owner stays in charge
- Owners stay in control — Alora escalates anything that needs a decision.
- Guests never see private documents; only the details relevant to their stay.
- Every message, task and booking is logged against the property.
- Data stays scoped per property, per booking, per partner.